Welcome to the VILLA LUISA Bed and Breakfast !!
Our family is pleased to welcome you to our B&B and we hope to make your stay as pleasant as possible whether for relaxation, work or otherwise.
We invite you to read our internal rules.
Reservations can be made by e-mail or by telephone. On our part, you will receive a confirmation of your booking by email.
The customers are invited, at the time of their arrival, to provide an identification document (passport, identity card or driving license) for completing the P.S. and to regularize the payment of the booked stay in cash. In the event of early departure, no refunds are provided. Furthermore, for reasons of public security, guests are not allowed to let other people enter the structure at any time.
The price of the stay includes: the use of the room and the bathroom, the Italian breakfast, the supply of towels and sheets, the use of common areas and TV.
Inside the B&B, only for hygienic reasons and for any allergies from other customers, pets are not allowed.
The rooms are delivered from 5.00 pm to 9.00 pm unless agreed upon at the time of booking. However, we kindly ask you to communicate the estimated time of arrival in order to facilitate your check-in operations.
Once the payment of the stay has been made, you will be given the keys to the rooms and doors. We invite you to take care of it to avoid unpleasant charges for the compensation of the same.
An Italian breakfast is served at the time agreed with you the day before between 8.00 am and 9.30 am unless different agreements and needs previously agreed. For those with intolerances, allergies or different needs it is possible to request a personalized breakfast, we will try to meet your needs. It is also possible to have English or continental breakfast with a small surcharge indicated in the price table at the reception.
Rooms must be vacated by 10.00. Guests can leave their luggage in custody with the manager by prior arrangement.
Upon departure, guests must return the keys they had on arrival.
IT IS FORBIDDEN TO CONSUME FOOD IN THE ROOM.
IT IS FORBIDDEN TO USE THE KITCHEN as per B&B regulations.
SMOKING IS NOT ALLOWED IN THE B&B. The observance of this simple rule stems from the need to protect those who do not smoke, or those who come after you as well as a fire prevention standard.
The B&B declines all responsibility for the loss, theft or damage to objects of your property left unattended in the rooms or in the common areas. Each guest is required to compensate any damage caused to the B&B, to people, animals or things.
In accordance with the regulations of the B&B and the rules of the Municipal Police it is required to observe silence in the time period between 14.00 and 16.00 and from 22.00 to 8.00.
The cleaning of the common areas and rooms is done daily. Towels and sheets are changed twice a week.
It is possible to use the guarded parking lot of the B&B for your vehicles until 11.00 pm when the gate will be closed for the night. If you return after this time you can take advantage of the public parking next to the B&B.
This regulation is intended to be fully accepted and signed with the act of booking.
Sure of your cooperation, we thank you for having chosen our structure and we wish you a pleasant stay.